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Meet Shane Suraj from the Holman Grand Hotel

Having worked at The Holman Grand Hotel for only a month, Shane has already made a positive impact on guests and colleagues alike.

Shane was drawn to the tourism industry because of the joy and happiness he himself experienced while on vacation. The opportunity to be a part of creating memorable experiences for individuals and families motivated Shane to pursue a career in this field. With a genuine passion for making people happy, Shane believes that a warm and friendly smile is essential for success in the hospitality industry.

In Shane’s short time at The Holman Grand, he has already learned that effective communication is vital for their role. Whether it is interacting with guests, collaborating with colleagues, or addressing concerns, Shane understands the importance of clear and empathetic communication. By effectively conveying information and building positive relationships, Shane aims to exceed guest expectations and create a welcoming atmosphere.

Shane believes that working in the tourism industry in PEI is a remarkable opportunity. The Island is known as a world-class destination around the world. Working in this industry allows individuals to meet people from diverse backgrounds and learn about different cultures, fostering personal growth and broadening their horizons. When asked who inspires him, Shane said that he looks up to his manager. Guided by their manager’s leadership and expertise, Shane is constantly motivated to improve his skills and provide exceptional service. Shane values their manager’s dedication to the industry and strives to emulate their passion and commitment.

With a strong work ethic, a friendly demeanor, and a genuine passion for hospitality, Shane is a rising star in the tourism industry. His dedication to creating unforgettable experiences and his willingness to learn makes him a valuable asset to The Holman Grand and the PEI tourism community as a whole.